Privacy Policy

Your Privacy Protection Our responsibilities

Find out clearly how your personal information is collected, how it is used, and how it is kept secure — all in one place. ph996 believes your privacy is never up for compromise.

Last Updated: January 2026

How we protect your information

A quick look at the key pillars of ph996's privacy policy

SSL encryption

Every transaction and piece of data you share is protected by 256-bit SSL encryption. No third party can access this information.

Your Data Is Never Sold

Ph996 never sells your personal information to third parties. Your data is used solely to improve the services we provide to you.

Secure Servers

All data is stored on secure servers meeting international security standards. Regular security audits are conducted.

Your control

You can view, correct, or delete your data at any time. Your information belongs to you.

Cookie transparency

We are transparent about which cookies we use and why. You have the option to disable non-essential cookies.

Instant Notifications

If any security-related changes occur, we notify you immediately by email — no fine print, no surprises.

1 Introduction

Ph996 is a trusted online gaming platform delivering a safe and enjoyable experience for players in Bangladesh. We understand your personal data is valuable, which is why our privacy policy is built on full transparency — you will always know exactly what we do and do not do with your information.

This privacy policy applies to ph996's website, mobile app, and all associated services. By using our services, you are considered to have agreed to this privacy policy.

This policy is drafted in compliance with international data protection law (GDPR) and applicable laws in Bangladesh.

2 What information we collect

Ph996 collects only the information needed to provide you with the best possible service. We never ask for data that is not necessary.

Types of Information Example Purpose
Identity Information Name, date of birth, national ID KYC verification & age confirmation
Contact Information Email, phone number Account communications & security alerts
Financial information Payment methods, transaction history Deposit & Withdrawal Processing
Device Information IP address, browser, device model Security Verification & Fraud Prevention
Gaming Activity Game history, bet amounts, wins & losses Responsible Gaming Monitoring
  • Information you voluntarily provide during registration is collected.
  • Certain technical information is collected automatically while you use the platform.
  • Verification data may be received from payment processors or KYC partners.

3 How Your Information Is Used

Ph996 uses the information it collects solely for defined purposes. Where required, your consent is obtained before your data is used for any specific purpose.

  • Account management: Your information is used to create, verify, and secure your account.
  • Payment Processing: Financial information is used to process deposits and withdrawals.
  • Service Improvement: Usage patterns are analyzed to improve your gaming experience.
  • Fraud Prevention: Accounts are protected by continuous monitoring for suspicious activity.
  • Legal obligations: Your information may be used to comply with applicable laws and regulations.
  • Promotional Communications: Relevant offers and updates are sent with your consent.

ph996 never sells your data to advertisers or third parties. This is a core commitment we stand by.

4 Data Sharing & Disclosure

Ph996 shares your information with third parties only when required and strictly on a need-to-know basis. All such sharing is governed by strict contractual agreements.

  • Payment Processors: Necessary information is shared with Mobile Banking, Nagad, Rocket, and banks to process transactions.
  • KYC provider: Information may be shared with authorized agencies for identity verification purposes.
  • Legal authorities: Providing information when required by a court order or government directive is a legal obligation.
  • Technology Partners: Limited data is shared with technology service providers to operate the platform.

All third parties are contractually required to maintain privacy standards equivalent to ph996's. They are not permitted to use your information for their own purposes.

5 Cookie policy

Ph996 uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help the site function properly.

Essential Cookies

Essential for login sessions and security. These cannot be disabled.

Analytics Cookies

Collects site usage statistics. You can disable this at any time.

Personalization Cookies

Remembers your preferences — language, theme, and more. Optional.

Marketing Cookies

Used to show relevant ads. You can turn this off at any time.

  • You can delete or disable cookies at any time through your browser settings.
  • Disabling essential cookies may cause certain features of the site to stop working.

6 Data Protection Measures

Ph996 applies industry-leading technical and administrative security measures to protect your data. Our security framework is continuously updated to address evolving threats.

  • 256-bit SSL/TLS Encryption: All data transmissions are fully encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Firewall & DDoS Protection: Servers are protected against external attacks.
  • Regular Security Audits: Regular audits conducted by independent third parties.
  • Staff training: All staff are trained and contractually bound to uphold data protection standards.
  • Breach Notification: Users will be notified within 72 hours in the event of any security breach.

No system is 100% secure, but ph996 is committed to maintaining the highest level of protection and will act swiftly in the event of any incident.

7 Your rights

As a ph996 user, you have full rights over your own data. Contact our support team to exercise any of the rights listed below.

1
Right to Access Your Data

You can view what information we hold about you.

2
Right to Rectification

You may request that any incorrect or outdated information be updated.

3
Right to Erasure

You may request that your data be deleted under certain circumstances.

4
Right to Data Portability

You have the right to receive a copy of your data in a machine-readable format.

5
Right to Restriction of Processing

You may request that the processing of your data be restricted for specific reasons.

6
Right to object

You may opt out of marketing communications and unsubscribe at any time.

8 Data Retention Period

Ph996 does not retain your data longer than necessary. The retention period for each type of information depends on its specific purpose and applicable legal obligations.

  • Account information: For the full duration your account is active and up to 5 years after closure.
  • Financial transactions: Retained for a minimum of 7 years as required by law.
  • KYC documents: Retained for up to 5 years after account closure.
  • Gaming Log: Retained for a maximum of 2 years.
  • Communication History: Support tickets and chat records are retained for up to 3 years.

Once the retention period expires, your data is automatically and securely deleted or fully anonymized.

9 Minor Protection

Ph996 is strictly for users aged 18 and above. We do not knowingly collect information from minors, and they are not permitted to open an account.

  • Age verification is mandatory at the time of registration.
  • Any account found to belong to a minor will be closed immediately.
  • Parents are advised to monitor their children's internet activity.

If you believe a minor is using ph996, please contact support immediately.

10 Policy Updates

Ph996 reserves the right to update this privacy policy as needed. You will be notified before any significant changes take effect.

  • The date of any changes will always be visible at the top of the page under the "Last Updated" section.
  • For significant changes, a notification will be sent to your registered email address.
  • Continued use of the platform after any changes have been made will be considered your acceptance of the updated policy.

11 Contact Us

Our dedicated team is always available for any questions, complaints, or requests to exercise your privacy rights.

  • Email: [email protected]
  • Support Hours: 24 hours a day, 7 days a week
  • Response Time: Typically within 24–48 hours

Any privacy concern you raise matters to us. We take every request seriously and work to resolve it promptly.

General Inquiries

Privacy Policy FAQs

No, ph996 never sells your personal information. Your data is used solely to provide you with our services — that is our core commitment.

Yes, you can request the deletion of your data. However, certain information may be required to be retained for a specified period due to legal obligations. Contact our support team for further details.

ph996 does not store full payment card numbers. All payment processing is handled through secure payment gateways in compliance with PCI-DSS standards. Only transaction reference details are retained.

For significant changes, a notification will be sent to your registered email address. The "Last Updated" date at the top of the page is also updated whenever changes are made, so you can always tell if something is new.

Data is retained for the full duration your account is active and for up to 5 years after closure. Financial transaction records are kept for up to 7 years as required by law.
Safe & Trusted

Your data is secure — get started now

Your privacy is always protected at ph996. Register with confidence and enjoy the best gaming experience in Bangladesh.

SSL secured Your Data Is Never Sold Your control
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